FREQUENTLY ASKED QUESTIONS
Ekatva Jewels specializes in a wide range of jewelry, including necklaces, earrings, bracelets, rings, and custom pieces. Our designs blend contemporary styles with traditional craftsmanship, ensuring that each piece is unique and exquisite.
You can easily place an order through our website. Simply browse our collections, select the items you wish to purchase, and add them to your cart. Once you’re ready, proceed to checkout and follow the prompts to complete your order.
We accept various payment methods, including credit/debit cards, net banking, and popular digital wallets. All transactions are secure and encrypted for your protection.
To keep your jewelry looking its best, avoid exposing it to harsh chemicals, moisture, and direct sunlight. Store your pieces in a dry place, ideally in their original packaging or a soft cloth pouch. Regularly clean your jewelry with a soft cloth to remove any tarnish.
You can reach our customer support team via email at ekatvajewels77@gmail.com or by phone at +91 7838503535. We’re here to assist you from Monday to Friday, 10 AM to 7 PM.
